Pensions

Centro Nacional de Pensões

Rua de Entrecampos, 57 r/c, 1749-001 Lisboa

Ph: +351 217 903 700  Ph : +351 300 511 300   Fax: +351 217 903 788    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Caixa Geral de Aposentações

Avenida 5 de Outubro, 175  Apartado 1194  1054-001 Lisboa

Ph: +351 217 807 677  Ph: +351 217 807 807  Blue Line - every day from 8h30 to 16h30   Fax: +351 218 456 885   Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

To improve the quality of its services, CGA appreciates your cooperation by always providing the following:

- Full name; Subscriber or Pensioner number; as appropriate;  CGA reference, in case of written response.

Please use email to enable a faster reply.

 

Prova de Vida

Citizens that need to provide "Prova de Vida" for the Portuguese Social Security in order to continue to receive their pensions , must go to their nearest Portuguese Consulate:

Documents required:

 - Valid Portuguese ID ( identity card , citizen card or passport) ;

 - Proof of address ( any document stating your name and your address) .

Citizens who cannot travel to the Consulate , due to  proven poor health may ask a family member to get the document on their behalf. For this, in addition to the above, the following documents are required :

- Family member Identification

- Medical certificate stating health reasons.

 

Social Security Agreement between Australia and Portugal

According to the Social Security Agreement between Australia and Portugal, pension claims can be lodge at the Department of Human Services: https://www.humanservices.gov.au/customer/forms/aus140 in Australia or at the Social Security Department  in Portugal: http://www.seg-social.pt/reforma

Please check the Social Security Agreement between Australia and Portugal on the following link: https://www.humanservices.gov.au/sites/default/files/documents/int010-1502en.pdf

 

Useful information:

http://www.seg-social.pt/documents/10152/14521673/7001_pensao_velhice.pdf/003416f8-5c4e-44e6-a502-844a423a9396

http://www.seg-social.pt/documents/10152/1468112/Pedido_pensao_inv_velh_mort_instrumentos_internacionais/575b1edb-d21e-4c67-828d-029ac9263dbc