Portuguese Travellers

CONSULAR EMERGENCY OFFICE

Autonomous service operating 24 hours a day, with the purpose of providing consular emergency support to Portuguese nationals residing abroad or in transit .

Primary functions are replying and forwarding emergency situations as well as ensuring data processing , in particular in situations of risk, natural disaster , political crisis or calamity .

 

CONTACTS

Emergency Phone (24 Hours) 351 707 202 000

Emergency Mobile (24 Hours) 351 96 170 64 72 

Phone:  351  21 792 97 14 351 21792 97 15

Email  This email address is being protected from spambots. You need JavaScript enabled to view it.

 

CITIZEN TRAVELING ABROAD REGISTRY

Any Portuguese citizens traveling abroad can now register on the website of the Portuguese Communities www.secomunidades.pt by email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please send the following details* :

  • Name 
  • Self- contact and contact in Portugal 
  • Duration of travel
  • Itinerary and accommodation details

*Details collected are confidential and intended solely to be addressed by the DGACCP in the framework of its powers to consular protection and will be destroyed 15 days after completion of travel.

 

DOCUMENTS validity DaTE

 If you live abroad or are going to travel please check the validity date of your  identification and travel documents.

They are essential as identification to be presented whenever requested by the competent authorities, as well as to travel to and from different countries.

www.portaldascomunidades.mne.pt/pt/destaques/649-prazo-de-validade-de-documentos

 

ADVISE FOR TRAVELLERS

Important Information http://www.secomunidades.pt/web/guest/viajantes 

Health http://www.secomunidades.pt/c/portal/layout?p_l_id=PUB.1.680 

Safety http://www.secomunidades.pt/web/guest/seguranca 

List of countries http://www.secomunidades.pt/web/guest/listapaises 

 

CONSULAR PROTECTION

What a Consulate can do for you

  1. Issue an emergency travel document if lost or stolen passport, after confirming your nationality and filing of a complaint with the police;
  2. Put in touch with family and friends, or someone who helps you, by sending cash or a valid transport ticket;
  3. Promote repatriation to Portugal, in exceptional circumstances, after exhausting other means, and after signature of a commitment to repay to the Portuguese Republic the amount expended;
  4. Help to contact local lawyers, interpreters, doctors, depending on the needs;
  5. Ensure that the next of kin are informed in case of accident or other, advising them on procedures to be adopted;
  6. Assist in case of arrest and inform, only at their request, their families;
  7. Provide necessary and possible help to Portuguese individuals and entities abroad, under national and international laws in force and in accordance with the international law.

Recommendations:

  • In case of theft, if left with no money or any other object, first report to the local Police and request to obtain a police report of the occurrence;
  • In case of death of one of the participants in the trip, it is the duty of relatives and friends to seek immediate contact with the nearest Consulate to the place of occurrence;
  • If arrested and / or charged with a serious offense, insist with the Australian authorities to inform the Embassy or nearest Consulate of Portugal. You will be contacted as soon as possible by a consular officer who will strive to guarantee you the same treatment given to Australian national inmates, and to inform you about legal procedures to observe and access to legal counsel.

What a Consulate can not do for you

  1. Release from prison or intervene in judicial proceedings;
  2. Investigate a crime;
  3. Pay a lawyer or a doctor;
  4. Pay the hotel, medical, legal or any other bills;
  5. Pay, even partially, funerals and / or body removals;
  6. Pay for travel documents, except in very special and limited circumstances;
  7. Engage in any actions usually done by travel agencies, airlines or banks;
  8. Get accommodation, work or a work permit;

 

Consular Protection for EU Citizens: http://ec.europa.eu/consularprotection/